Prior Experiences

NeuralFrame Inc.

Director of Special Projects – February 2025 – Present

• Managed diverse special projects including platform migrations, on-site planning, and trademark renewals, ensuring timely and successful completion.
• Oversaw all internal IT systems and spearheaded security and compliance initiatives, including successful SOC 2 Type 2 and HIPAA audits, completing all projects ahead of schedule.
• Lead HR functions such as hiring, onboarding, training, and performance reviews for 50% of the company.
• Served as the primary liaison for company-wide communications, and delivered weekly all-hands presentations and quarterly security updates to the entire company.
• Managed key customer relationships representing over $7MM in revenue, ensuring adherence to complex federal reporting requirements.
• Contributed to strategic marketing campaigns through planning and execution, as well as as-needed graphic design execution.

Compliance Officer, Privacy Officer – December 2021 – Present

• Ensured continuous HIPAA regulatory compliance and SOC 2 Type 2 operational excellence through comprehensive auditing and proactive risk management strategies.
• Spearheaded the reform of security policies, resulting in a quantifiable 42% improvement in Microsoft 365 and Azure security posture.
• Conducted audits and maintained AWS Cloud resources in strict adherence to CIS benchmarks.
• Established and enforced robust security and privacy controls, directly aligned with NIST 800-53 framework guidelines.
• Developed and currently maintain a comprehensive library of over 50 essential company policies and Standard Operating Procedures (SOPs).
• Achieved zero HIPAA violations while simultaneously enhancing employee understanding and streamlining reporting mechanisms.
• Executed penetration testing to identify and oversaw the remediation of previously unknown vulnerabilities, and implemented internal phishing simulations resulting in a significant 38% reduction in failure rates.

Quality Assurance Engineer – June 2023 – Present

• Developed a Quality Assurance testing regiment totaling +175 control points ensuring application excellence.
• Leads Accessibility Testing initiatives to check for more than 150 control points to ensure accessibility.
• Trains software developers on Section 508 Accessibility standards for the federal government.

Head of Information Technology – December 2021 – February 2025

• Leads company-wide Disaster Response planning events, quarterly risk assessments with all department leads, and software development risk assessments in accordance with OWASP Threat Modeling procedure, ensuring executive leadership is trained on processes.
• Developed and implemented an Azure Cloud-based billing system, resulting in an 87% increase of reported and billable hours.
• Reduced hardware and service costs by more than 20% through effective vendor management.
• Developed and maintains company’s external-facing website, ensuring a 99.9% uptime.
• Deployment of Endpoint and Mobile Device Management solutions, ensuring device and company security resulting in more than 47% increase in compliance with NIST security standards.
• Streamlined internal and client ticket resolution, achieving 2 and 24-hour turnaround times, respectively.d.

McKesson Corporation

Assistant I.T. Manager – August 2021 – December 2021

• Leads maintenance and I.T. departments in daily break/fix activities to ensure that all mechanical and software repairs are preformed correctly, ensuring safety and minimal impact to production capabilities.
• Trained 8 new employees, creating custom training schedules to ensure each team member is trained with a methodology that works best for their learning preferences.
• Assists in monthly and quarterly employee performance evaluations, providing actionable feedback for each team member, while assisting in their personalized career development.
• Manages yearly department budget, including system upgrades, maintenance, and operational costs totaling more than $350,000 annually.
• Project management to ensure all current projects are on track for completion prior to deadlines, while providing status updates to customers and key stake-holders.

Systems Administrator – June 2019 – August 2021

• Oversaw all system facilities, data transmissions, and site security while ensuring that all systems remained operational throughout production hours for over 140 employees while fulfilling ~27,500 orders daily.
• Manages facility servers and networks, overseeing operations and planning upgrades based off system use.
• Created and maintained over 50 system procedure documents used in the training of new team members.
• Oversaw the implementation of new system procedures, including the implementation of new inventory management systems for a new facility with over 1800 spare parts.
• Implemented new applications and updated existing systems to resolve application errors while ensuring that customer data is kept secure and encrypted.
• Creation of +10 custom programs increasing product tracking, reduce facility errors, increase productivity, and provide machine specific metrics.
• Created custom programs to automate recurring reporting reduce run-time by 85%, including more than 25 custom SSRS reports.
• Manages more than 30 SQL databases, in addition to Active Directory accounts to ensure proper site security and records.

Education

University at Buffalo, State University of New York

B.A. in History, Minor in Anthropology – 2017

Leadership

University at Buffalo Archery Club; President – 2015 – 2017

• Coached and led University at Buffalo students to National, Northeastern, and State Championships.
• Oversaw and ran the daily operations, including treasury and fundraising responsibilities.

Qualifications and Skills

• Master of Microsoft Office Products, such as Word and PowerPoint, in addition to the Adobe Creative Suite.
• Extensive use and mastery of programming languages, including; Java, C#, C++, VBA, SQL, and more.
• Networking with clients and corporations in a professional sales environment.